Built on the rails Indian businesses already trust
One platform. Two engines. Built for the next 500M businesses.
WatEase ships two engines under one product. Commerce is the customer-facing surface; AI is the marketing brain. Both share one customer record, one bill, and one design.
The merchant sees one product. The data scientist sees both.
WatEase Commerce
The customer-facing surface
- WhatsApp store + catalog
- Unified inbox (WA · IG · FB · Email)
- UPI checkout + GST invoicing
- CRM 360° + lead nurture
WatEase AI
The intelligence layer · Early access
- Cross-channel attribution with confidence ranges
- Daily budget rebalancing recommendations
- Anomaly alerts + creative refresh proposals
- Grounded on your campaigns and catalog
Both engines run on:
Everything You Need to Grow
From catalog to checkout, analytics to automation — one platform to run your entire WhatsApp business.
Turn every WhatsApp chat into a sale
WhatsApp Commerce
Your customers already message you on WhatsApp. Now they can browse your products, place orders, and pay — without ever leaving the chat.
- Interactive product catalogs shared via WhatsApp
- One-click checkout links in chat
- Automated order confirmations and shipping updates
- Broadcast promotions to segmented customer lists
Share your entire catalog in one tap
Smart Product Catalog
Create a beautiful, searchable product catalog that syncs across WhatsApp, web, and your dashboard. Add products one by one or bulk import hundreds in seconds.
- Bulk upload products via CSV or Excel
- Variant management (size, color, quantity)
- Real-time inventory tracking with low-stock alerts
- Category and tag-based organization
Get paid instantly — UPI, cards, or COD
Seamless Payments
Accept payments through UPI, credit/debit cards, net banking, wallets, and cash on delivery. Settlement within 24 hours with detailed reconciliation.
- Razorpay, PhonePe, and more gateways
- UPI deep-link payments in WhatsApp
- Automated payment reminders for pending orders
- Detailed financial reports and GST invoicing
Know exactly what sells and why
Actionable Analytics
Track every metric that matters — from daily sales trends to customer lifetime value. Export reports, set targets, and monitor performance in real time.
- 50+ metrics across sales, orders, and customers
- Customizable date ranges and comparison views
- Export to Excel/PDF for accounting
- Revenue forecasting and trend analysis
Send 1,000 messages while you sleep
Smart Automation
Automate repetitive tasks — order confirmations, shipping notifications, payment reminders, and follow-ups run on autopilot while you focus on growing.
- Rule-based message triggers
- Abandoned cart recovery sequences
- Post-purchase feedback collection
- Scheduled broadcasts and drip campaigns
Turn one-time buyers into repeat customers
Customer 360°
A complete CRM built for WhatsApp commerce. See every interaction, purchase, and support ticket in one unified timeline per customer.
- Unified customer profiles with order history
- Smart segmentation by behavior and value
- Loyalty program and rewards tracking
- Customer lifetime value analytics
WatEase AI · Early Access
The marketing brain inside WatEase.
AI capabilities being rolled out to early-access teams — grounded on your library, scoped to your tenant, with audit and approval gates by default.
Content & segment AI
Generate ad copy, broadcast messages, and customer segments tuned to each channel's performance signal. Your library, your tone — augmented.
Tenant-scoped · audit-logged
Grounded on your library
Retrieval over your historical campaigns, customer tickets, and product catalog so every assistant call has your library in context.
Grounded on your data
Inbox AI: triage, summarize, draft replies
Conversation-level sentiment, smart escalation, and auto-drafted replies grounded on the customer's prior thread.
Sentiment + smart-escalation · thread-aware drafts
Turn WhatsApp into Your #1 Sales Channel
Broadcast, recover carts, and automate follow-ups — all inside WhatsApp.
🎉 Flash Sale! 40% off ethnic wear. Code: FESTIVE40
10:00 AM · 2,340 sent ✓✓Just ordered! Great deal 🛍️
10:12 AMDelivered! ⭐ Review us & get 10% off next order
2:30 PM · Auto ✓✓🛒 You left items behind! Complete now & save 15%
6:00 PM · Auto ✓✓Broadcast Campaigns
Send promotions, offers, and updates to segmented customer lists with one click
Abandoned Cart Recovery
Automatically nudge customers who didn't complete checkout
Automated Follow-ups
Post-purchase drip sequences, review requests, reorder reminders, and thank-you messages on autopilot
Customer Segmentation
Target customers by purchase history, location, spend tier, or last activity
Campaign Analytics
Track open rates, click-throughs, conversions, and revenue per campaign
Built for Every Industry
WatEase adapts to your business, no matter what you sell or who you serve
Sell More, Manage Less
Turn WhatsApp into your primary sales channel. Share catalogs, take orders, and process payments — all in the chat your customers already use.
- Share product catalogs directly on WhatsApp
- Automated order tracking and shipping updates
- Inventory sync across online and offline channels
- Customer segmentation for targeted promotions
- COD and prepaid payment options
Get Started in 3 Simple Steps
Launch your WhatsApp store quickly and start selling to your customers
Create Your Store
Enter your business name and WhatsApp number. Your store is live in under 5 minutes.
Add Your Products
Upload products one by one or bulk import from Excel. Add photos, prices, and variants.
Share & Sell
Share your WhatsApp store link with customers. Every order and payment is tracked automatically.
What you get for joining before we go GA
WatEase is in early pilot — built in the open with founding customers, not pitched to them. Take a spot now and the commitments below are yours for as long as the account is active.
A direct line to the founders
Pilot customers get a private WhatsApp thread with the founding team for onboarding and the first 90 days. No support-tier escalation matrix, no ticket queue.
Roadmap vote that actually counts
Founding-pilot customers get a recurring vote on the next quarter's roadmap. We ship the top three asks each quarter and publish the outcomes openly.
Locked-in pilot pricing
Whatever pricing tier you join the pilot at — including Free Forever — stays in place as long as the account is active, even after general-availability pricing moves.
India-first, by construction
UPI checkout, GST-compliant invoicing, DPDPA-aligned data handling, Hindi support, Razorpay/PhonePe/Paytm rails — all of these are core, not feature flags.
White-glove migration
We migrate your existing Tally/Marg/Shopify/WooCommerce catalog and customer list ourselves — you do not run a CSV import. No data loss, no double-entry month.
No lock-in, ever
Cancel any time and take a full export of your customer list, conversation history, order data, and template library in standard formats. We never gate your data.
Spots are released in small batches so we can onboard each customer end-to-end. We will tell you on the call if the current batch is closed.
Simple, Transparent Pricing
Choose the plan that fits your business needs. Upgrade, downgrade, or cancel anytime.
Smart
Everything in Professional + WatEase AI marketing engine
(+ GST as applicable)
- Marketing mix modeling with confidence ranges
- Daily budget rebalancing recommendations
- Channel rebalancer (advisory by default)
- Autonomous marketing agents (early access)
- Content & segment AI
- Connects to all major ad platforms
- ROAS calculator + attribution comparison
- 5 brands · 10 users
Enterprise
Mid-market, agencies, multi-brand, sovereign deploys
- Everything in Smart
- Incremental lift measurement
- Multi-brand (unlimited)
- SSO / SAML
- Dedicated CSM + SLA
- Agency reseller program (rev-share negotiated per partner)
- Sovereign-edge deploy (on-prem / VPC)
- API access + audit log export
Try WatEase risk-free. Full access to all features — no credit card required.
Frequently Asked Questions
Everything you need to know about WatEase
Still have questions?
Chat with us on WhatsAppBuilt on the rails Indian businesses already trust
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Founding-customer spots are open. Take one before they close.
WatEase is in early pilot — limited spots come with direct founder onboarding, locked-in pilot pricing, and a roadmap vote. Free plan available; pilot benefits continue as long as your account is active. Talk to us before the cohort closes.